Troubleshooting

Following trouble-shooting tips should be able to help you if you experience issues:

  • Make sure to use the latest software version. Please note that earlier client version cannot connect to databases created/updated by later versions due to the different feature set. You can find the latest product versions on our download page.
  • Check any firewall or any other “security” program settings that may PhraseExpress prevent from accessing the SQL server.
  • Verify carefully, that the SQL server and the clients are properly configured as described in chapter "Installation".

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