"; PhraseExpress - Technical Support

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First Aid

In PhraseExpress v15, autotext replacements are suppressed if you press a specific hotkey directly after typing an autotext.

For example, the autotext "FBI" wouldn't be expanded to "Federal Bureau of Investigation" if you press the autotext suppression hotkey directly after entering the autotext. This gives you a case-by-case choice to have the autotext being executed as needed.

The (customizable) default hotkey is pressing 2x SHIFT. Unfortunately, it seems to be easily entered by accident.

Solution: Open PhraseExpress settings, switch to section "hotkeys" and select another hotkey or delete the hotkey association if you don't need this feature:

PhraseExpress doesn't launch with the window open by default. It only shows the program window, if you run the program again while it is already running in the background. If PhraseExpress shows up on Windows startup, you seem to have multiple PhraseExpress entries in your startup configuration.

Solution:

Try cleanup the Windows startup section by unchecking and re-checking the autostart option in PhraseExpress settings:

If this doesn't solve the issue, review your autostart entries with the original Microsoft tool "Sysinternal Autoruns" and delete any abaondoned or duplicate PhraseExpress entry. This tools generally gives you great insight what is launched on your computer.