Technical Support

First help

 

If you have trouble installing, running or using PhraseExpress, please check the following:

  1. Make sure to use the latest software version.
  2. Carefully read the manual. It really contains many useful tips and tricks!
  3. Browse the support forum to find solutions.

Visit the support forum

Why we use a support forum

  • Provided solutions are shared with the community and you get instant answers for questions already answered.
  • A forum offers transparent communication. You can easily verify our quick response time and support quality.
  • Our developers are spread across different locations. Email forwarding would bear the risk of losing threads.
  • We do not know everything - Enthusiastic users can step in and share their knowledge.
  • The efficiency of not having to answer the same questions to individual users over and over again via email allows us to keep PhraseExpress free-of-charge for personal users and inexpensive for Pro users.