If you have trouble installing, running or using PhraseExpress, please check the following:
- Use the latest software version. PhraseExpress is constantly evolving. Problems are fixed and new features are implemented.
- Carefully read the manual. It really contains many useful tips and tricks!
- Browse the support forum to find solutions.
Why using a support forum?
- Provided solutions can be shared with the user community and you get instant answers for questions already answered.
- A forum offers transparent communication. You can easily verify our quick response time and quality of support.
- Our developers are spread across different locations. Email forwarding would bear the risk of losing threads.
- We do not know everything - Enthusiastic users can step in and share their knowledge.
- The efficiency of not having to answer the same questions to individual users over and over again via email allows us to keep PhraseExpress free-of-charge for personal users and inexpensive for Pro users.
- If you wish personal consulting by phone or email please purchase a support ticket.