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We kindly ask for your understanding, that customer support is reserved for paying customers with a valid maintenance.

Please include following information with your support inquiry:

  • Your license key, version number and the Hardware ID of your PhraseExpress installation (see "Help" ยป "About PhraseExpress").
  • Step-by-step instructions and exact text of any error/notification dialog (if any).
  • Do not send attachments. Include any information as email message plain text.
  • Please send an email containing above information.