Questions? We have the answer!
- Question about the maintenance license?
- Lost license keys, that have been purchased online can be retrieved from our our online reseller ShareIT/DigitalRiver.
- Make sure to install the latest software version.
- Browse the user manual. It really is a useful source of information.
- The trouble shooter solves "99%" of typical issues.
- Check out the video tutorials to learn more about macro programming.
- Browse the forum to get help from the PhraseExpress community.
- For macro programming assistance, please check out our consulting services.
We kindly ask for your understanding, that customer support is reserved for paying customers with a valid maintenance.
Please include following information with your support inquiry:
- Your license key, version number and the Hardware ID of your PhraseExpress installation (see "Help" » "About PhraseExpress").
- Step-by-step instructions and exact text of any error/notification dialog (if any).
- Do not send attachments. Include any information as email message plain text.
- Please send an email containing above information.