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Your PhraseExpress Team

First Help

  • Please visit the technical support section if you have a technical question.
  • Lost license keys can be retrieved here.
  • We kindly ask for your understanding, that personal support is limited to users who supported our work by purchasing a license.
  • If you have a licensing related question, please send us an email and include your license key and the program version number of your current PhraseExpress installation.

Company address

Important Note: Before contacting us, please carefully read the above "first help" information to allow us to help you efficiently. Thank you..

Bartels Media GmbH
Im Treff 20
54296 Trier - Germany

General Manager: Gunnar Bartels
Trade Register: Local Court Wittlich, Germany / HRB 40726
VAT ID: DE 260 566 756

Our business hours are
Mo-Fr, 10am-6pm (PST +9h). Please note that our office currently is not occupied and you cannot reach us by phone now.

Phone +49 (651) 999 19-50
Fax +49 (651) 999 19-51