Contact Us!

First Help

Please provide your license key and the version number of your current PhraseExpress installation.

Please do not send file attachments without prior request. Thank you.




Phone: +1 (415) 315-9475 (No freeware support)

Skype: BartelsMedia

Remote Desktop Support: Download Teamviewer Client

Office hours: Mo-Fr, 9:30am - 5:30pm (European time zone, PST +9h)

Company address

Bartels Media GmbH
Fleischstrasse 17
54290 Trier - Germany
Telephone: +49(0)651-99919-50
Telefax: +49(0)651-99919-50

General Manager: Gunnar Bartels
Trade Register: Local Court Wittlich (Germany) HRB 40726
VAT ID: DE260566756