Consulting Services

With your PhraseExpress purchase you receive the license and right to use the software. The user's manual and the support forum covers most questions you might have about PhraseExpress.

If you require enhanced and personal assistance, e.g. for macro programming tasks, we offer service tickets for telephone or email based support:

• One of our support specialists is available for you on the phone or via email for a 30 minute session per service ticket. You may book multiple service tickets if required.
• Support tickets must be redeemed within 30 days after purchase.
• We gladly help you to setup PhraseExpress and explain the use of the software with step-by-step instructions. We also assist you in creating custom macros and cover any PhraseExpress related issue.
• Our support engineers speak fluent German, English and Russian.
• If your inquiry leads to a bug in the latest PhraseExpress version we will gladly issue a refund for your service ticket purchase.
• Our support engineer will make the best efforts to provide high quality consultant services. Due to the nature of such service, however, we cannot guarantee to resolve any possible issue. If in doubt, please contact us for clarification before purchasing a support ticket.

Purchase a service ticket