Consulting Services

With your PhraseExpress purchase you receive the license and right to use the software. The user's manual and the support forum covers most questions you might have about PhraseExpress.

If you require enhanced and personal assistance, we offer service tickets for telephone or email based support:

• One of our support specialists is available for you on the phone or via email for a 30 minute session per service ticket. You may book multiple service tickets if required.
• Support tickets must be redeemed within 30 days after purchase.
• We gladly help you to setup PhraseExpress and explain the use of the software with step-by-step instructions. We also assist you in creating custom macros and cover any PhraseExpress related issue.
• Our support engineers speak fluent German, English and Russian.
• If your inquiry leads to a bug in PhraseExpress we will gladly issue a refund for your service ticket purchase.
• Our support engineer will take best efforts to provide high quality consultant services. Due to the nature of such service, however we cannot guarantee to resolve any possible issue. Please contact us for clarification if in doubt before purchasing a support ticket.

Purchase a service ticket