Your PhraseExpress purchase inludes the license to use the software and covers development and future maintenance.
If you require extended personal assistance, e.g. for installations, macro programming, or if you just don't like reading manuals but wish to get a personal training session, our consulting service assist you to get the most out of PhraseExpress:
- You will be served by our product speialists by phone, email or remote access session for 30 minutes per service ticket.
- Support tickets must be redeemed within 30 days after purchase.
- We gladly help you setting up PhraseExpress and explain the use of the software with step-by-step instructions. We also assist you in creating custom macros and cover any PhraseExpress related issue.
- If your inquiry leads to a bug in the latest PhraseExpress version we will issue a full refund for your service ticket purchase.
- Our engineers will make the best efforts to provide high quality consultant services. Due to the nature of such service, however, we cannot guarantee to resolve any possible issue. If in doubt, please contact us for clarification before purchasing a support ticket.