Maxivista & Sleep mode

Technical Support for English speaking users of MaxiVista v4
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Maxivista & Sleep mode

Postby bmac » 05 Oct 09, 20:13

I have Maxivista running on 2 Windows 7 ultimate machines (primary PC is 64-bit, remote PC is 32 bit) and everything works fine until I put the primary computer to sleep. When I do that, it does not start up again with a simple press of the off/on button. I actually have to force the computer off and restart Windows.

If I repeat this process but before I put the primary PC to sleep, I exit Maxivista, then there is no problem in bringing the primary PC out of sleep mode.

Has this been observed with other users ? if so, is there a fix for this?


Bill
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Re: Maxivista & Sleep mode

Postby bmac » 09 Oct 09, 22:08

bmac wrote:I have Maxivista running on 2 Windows 7 ultimate machines (primary PC is 64-bit, remote PC is 32 bit) and everything works fine until I put the primary computer to sleep. When I do that, it does not start up again with a simple press of the off/on button. I actually have to force the computer off and restart Windows.


This is still occuring and is very reproducible. I believe one of the issues is that MV does not allow the computer to enter the sleep mode and as such the computer just hangs frozen.

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Re: Maxivista & Sleep mode

Postby jlsmooth » 19 Mar 10, 04:45

Same issue here. MV requires full computer restart after putting primary computer in sleep mode.

Anyone from MaxiVista out there have any possible solutions?
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Re: Maxivista & Sleep mode

Postby admin » 19 Mar 10, 09:31

Our apologies for the inconvenience but we cannot reproduce the behavior and have difficult to understand how this may relate to MaxiVista. We will carefully observe the issue and will try to find a solution if we can identify MaxiVista to be the reason.
Kind regards,
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